Weighbridge, St Helier, Jersey T: +44 (0) 1534 720511
The Royal Yacht Hotel & Spa is delighted to announce that it has received a British Airways Customer Excellence Award for 2019. This award comes from unbiased customer reviews and is designed to showcase the hotels that impress guests the most.
The Royal Yacht Hotel & Spa received an overall score of 9.0/10.
British Airways Holidays is one of the UK’s leading tour operators. As part of its commitment to providing high-quality holidays, British Airways uses customer feedback to find its top-rated hotels. British Airways Holidays works with Reevoo, an independent and impartial third-party company, to collect reviews from their customers. Reviews are only collected from genuine British Airways Holidays customers, who are asked to score hotels based on location, service, cleanliness, and sleep quality. Participants also give the hotel an overall score out of ten. Find out more about Reevoo at ba.com/reviews.
British Airways Holidays has gathered over 102,000 independent hotel reviews this year. In 2019, British Airways awarded close to 650 Customer Excellence Awards across the globe to recognise their top-rated hotels.
“Royal Yacht Hotel has been distinguished by British Airways Holidays customers for delivering a superior customer experience. We are delighted to confirm that you that you are one of our top-rated hotels for 2019” said Claire Bentley, Managing Director of British Airways Holidays.
General Manager, Mr Vieira said: “We are delighted to have received this award from British Airways in recognition of our consistently high ratings by British Airways Holidays customers. We are honoured and proud of this achievement and this would not have been possible without the work of our dedicated and hardworking team. I would like to say a big thank you to my team and of course to the BA customers.”
Save the date – Tuesday 7th January 2020
Don’t miss out on our biggest sale of the year – it happens for one day only! All bookings must be made on Tuesday 7th January to receive our unbeatable rates! You can book direct with us online via our website or call our reservations team.
Rates will be released on Tuesday 7th January – not to be missed!
Available for stays between 7th January and 30th April 2020.
Excludes 14th & 15th February, Easter.
All of the above subject to availability
Re-Wilding and The Royal Yacht Hotel
This year it is 60 years since Gerald Durrell established the Jersey Zoo, with its main objective to save endangered species from extinction. In a way to celebrate this milestone, Durrell’s team led by CEO Dr Lesley Dickie launched a re-wilding initiative to create the largest public art trail up to date on the island with a view to get children away from their computer games and entice families out of their homes to have fun going on an island search for a total of 85 silverback and young gorillas and get them more connected to nature. As part of the campaign they aimed to raise critical funds needed to build a new state of the art home for their troop of Gorillas. The troop of gorilla sculptures were painted by many renowned local and international artists, some of who travelled from all parts of the globe to do so, although the smaller gorillas were painted by many of the island local schools and communities.
Durrell approached The Royal Yacht Hotel, to see if they might be interested in sponsoring one of the gorillas. James Taylor and his family Geraldine, Charlie and Cara are very passionate believers in what Durrell are trying to achieve. Therefore, James, who is the Chairman and Chief Executive Officer of the Hotel had absolutely no hesitation in getting on board with this initiative. Furthermore he was not just prepared to sponsor a gorilla, he was delighted to make a large donation becoming one of the project official suppliers.
We were invited to the launch of the trail at the zoo, to choose a gorilla for sponsoring and there was one that stood out amongst the rest “That Elusive Dodo”, created by the extremely talented portrait artist Oliver Winconek. This amazing gorilla had a portrait of Gerald Durrell on one side and a Dodo on the other, which is so symbolic to the zoo. The Royal Yacht Hotel has been delighted to have its name attributed to this magnificent, beautifully painted gorilla, which James and family have become very attached to themselves.
The gorillas were situated in various areas all around the island and on 27th July, many families and visitors set off on the 77 day trail to find them and literally tens of thousands of photos were taken, many of which were published on the Durrell website and social media. Stephen Wilson, our Facilities and Maintenance Manager (pictured below) even went on a 11-week quest around our beautiful island in pursuit of the Elusive Dodo, (The Royal Yacht Hotel Gorilla) discovering the 40 silverback gorillas and 45 young ones. James always felt that this re-wilding initiative would be a great success, however he believes that this has gone way beyond anyone’s expectations.
Now that the gorilla trail has finished, the gorillas were auctioned off on the 6th November 2019 by celebrity auctioneer Charles Hanson at The Royal Yacht Hotel. This was publicised and live streamed for all to participate in, and bids came in from all over the world for these magnificent works of art, raising a total of £1,146,500, which will help in achieving Durrell’s vision for a wilder, healthier and more colourful world.
James would like to congratulate Durrell on their incredible achievement, which means that the gorillas in the zoo will now get a new home. James would also like to give special thanks to Jacqueline McDermott & Steve Wilson for all of their hard work with this project.
Are you ready to #TasteJersey?
A unique celebration of Island produce and flavour! In conjunction with Luxury Jersey Hotels and Jersey Evening Post, we are taking part in Taste Jersey.
Running from 4th March to 7th April 2019, you will be able to enjoy our Taste Jersey menus in both Cafe Zephyr and Restaurant Sirocco. Taste Jersey is all about the journey of our local produce, we live in a unique island whereby we are so very lucky to have such quality, fresh local produce, right on our doorstep.
The Whole Foodie Experience
With open kitchens in both restaurants, diners can enjoy the whole experience. Operations General Manager and Head of Food & Beverage, Claudio Abreu says “whether you are watching the flames from the wok in Zephyr or the focus of the team in Sirocco, it really adds to the theatrical element of your meal”.
From our island waters and farms, to our kitchens and to your plate. It’s this journey that makes the foodie experience in Jersey so special…
In Cafe Zephyr the focus for Taste Jersey is very much on local seafood. Head Chef, Inaka has developed dishes which showcase oysters, scallops, crab and lobster.
You can enjoy oysters three ways; fried with fennel and pear salad, Rockefeller oysters and the other staying true to Cafe Zephyr’s Asian influence; presented with a Yuzu granita.
Click here to view the full Cafe Zephyr – Taste Jersey Menu | Click here to book a table online (Taste Jersey available only from 4th March – 7th April 2019)
Restaurant Sirocco will be offering a five course tasting menu, designed to show off as many local products as possible.
Head Chef, Steve Walker, has taken inspiration from land and sea. A few highlights from his tasting menu include ‘slow-cooked Jersey beef cheek sitting on a bed of nettle and marrowbone risotto’ plus local ‘grey mullet served with smoked eel and pickled black garlic’.
Speaking about local grey mullet, Steve says “it is a beautiful fish, very similar to seabass and is present in droves around the island making it a sustainable alternative to some of the more commonly overfished species”
Click here to view the full Restaurant Sirocco Taste Jersey menu | Click here to book a table online (Taste Jersey available only from 4th March – 7th April 2019)
You can also book by calling our reservations team on 01534720511 or email: [email protected]