Spa Information
Opening Hours
Spa Hours
9:00 am – 8:00 pm Monday to Thursday
9:00 am – 6:00 pm Friday to Sunday
Gym & Pool Hours
6:30 am – 9:00 pm Monday to Thursday
6:30 am – 7:30 pm Friday
8:00 am – 7:30 pm Saturday, Sunday & Bank Holidays
Etiquette
We want you to have the best treatment experience possible, and to ensure that you do, we kindly ask that you take the following into consideration –
- Please note that due to high demand, only packages and treatments over £90 per person, will be invited to use all the spa facilities. We will advise you of the time you may arrive at the time of booking. Special considerations can be agreed in advance with the spa manager during off peak times only.
- Please plan to arrive at least 15 minutes before any treatment. Late arrival for treatments will shorten your treatment or we may be unable to honour your appointment.
- For your ease robes, slippers and towels will be provided for your use during your spa visit. Suitable swimwear must be worn in the pool and thermal areas at all times.
- To ensure relaxation for yourself and other guests we ask that you keep noise to a minimum and switch off mobile phones in the pool and treatment areas.
- So if you are looking for that unique spa experience, some much needed pampering or simply a place to escape to, you will find it all here…
Children
Unfortunately we are unable to accommodate children under 16 in any of our spa facilities or treatment rooms, including the pool.
Cancellation Policy
If you should need to cancel or reschedule an appointment we require 24 hours notice. Packages and group bookings require 72 hours notice. Failure to do this will incur a charge of 100% of the treatment price. Non-arrival to an appointment will also incur a 100% charge of the treatment cost.
Our Brands
Phytomer
In harmony with our coastal location, renowned brand Phytomer is the most used product in our treatments. Made in St Malo, Brittany, these natural formulas harness the healing properties of the sea to re-mineralise and re-balance the body. We have worked with Phytomer for 10 years. Find a testimonial from Phytomer here: Phytomer testimonial
Aromatherapy Associates
Harnessing the natural healing powers of plant extracts, Aromatherapy Associates has been at the forefront of Phyto-Aromatic skin care for the past 30 years. Their unique tailor-made treatments use the finest naturally sourced ingredients to give you a true Aromatherapy experience that is as effective as it is luxurious. View a testimonial from Aromatherapy Associates here: Aromatherapy Associates Testimonial