Weighbridge, St Helier, Jersey T: +44 (0) 1534 720511
The Royal Yacht Hotel & Spa is delighted to announce that it has received a British Airways Customer Excellence Award for 2019. This award comes from unbiased customer reviews and is designed to showcase the hotels that impress guests the most.
The Royal Yacht Hotel & Spa received an overall score of 9.0/10.
British Airways Holidays is one of the UK’s leading tour operators. As part of its commitment to providing high-quality holidays, British Airways uses customer feedback to find its top-rated hotels. British Airways Holidays works with Reevoo, an independent and impartial third-party company, to collect reviews from their customers. Reviews are only collected from genuine British Airways Holidays customers, who are asked to score hotels based on location, service, cleanliness, and sleep quality. Participants also give the hotel an overall score out of ten. Find out more about Reevoo at ba.com/reviews.
British Airways Holidays has gathered over 102,000 independent hotel reviews this year. In 2019, British Airways awarded close to 650 Customer Excellence Awards across the globe to recognise their top-rated hotels.
“Royal Yacht Hotel has been distinguished by British Airways Holidays customers for delivering a superior customer experience. We are delighted to confirm that you that you are one of our top-rated hotels for 2019” said Claire Bentley, Managing Director of British Airways Holidays.
General Manager, Mr Vieira said: “We are delighted to have received this award from British Airways in recognition of our consistently high ratings by British Airways Holidays customers. We are honoured and proud of this achievement and this would not have been possible without the work of our dedicated and hardworking team. I would like to say a big thank you to my team and of course to the BA customers.”
The Royal Yacht has received another ‘Loved by Guests’ Award from Hotels.com
We are absolutely delighted to receive this award from Hotels.com for the third year in a row.
The ‘Loved by Guests’ Awards is an annual awards programme based on genuine guest reviews and experiences registered on the hotels.com online accommodation site. The company celebrates and recognises the hotels that have achieved the best average review rating, determined by over 20 million genuine and trusted reviews from the guests of the hotels.
These awards are awarded exclusively to hotels whose score is equal to or higher than 9 points, to a maximum of 10. This fact alone reveals the exceptional level of quality and excellence of the services and facilities offered by The Royal Yacht to all our customers who visited us during 2019 and that leaves us feeling extremely satisfied.
“Receiving this award again for a third time is a credit to our staff and all the hard work that they do”, Mr Vieira, General Manager at The Royal Yacht said;
“I would also like to express my appreciation to the guests who choose The Royal Yacht and show their love for our hotel, via reviews, resulting in another ‘Loved by Guests’ award – thank you for all your support”
Save the date – Tuesday 7th January 2020
Don’t miss out on our biggest sale of the year – it happens for one day only! All bookings must be made on Tuesday 7th January to receive our unbeatable rates! You can book direct with us online via our website or call our reservations team.
Rates will be released on Tuesday 7th January – not to be missed!
Available for stays between 7th January and 30th April 2020.
Excludes 14th & 15th February, Easter.
All of the above subject to availability
To celebrate Durrell’s 60th anniversary, The Royal Yacht, is very proud to be partnering with Durrell and Go Wild Gorillas as an Official Supplier.
This magnificent project which involves local community groups, artists, schools and businesses will include a trail of 40 life size Gorillas, specially designed by local and UK artists. The gorillas will be placed in various spots around the island for the public to go and visit. The aim of this project is to raise funds for new Gorilla House at Gerald Durrell’s, Jersey Zoo.
The launch event till take place on 25th July and from 27th July, anyone visiting Jersey will be able to view the wonderful gorillas on the free self-guided trail, taking you all over the Island!
We can’t wait to show you some sneak peeks of our Gorilla – it’s very special! The artist designing our gorilla is the incredibly talented Oliver Winconek, who works as a full time portrait and figurative Artist on his narrowboat studio. His preferred medium is oils although he often works in watercolour, graphite and charcoal…
Oliver was featured on the TV show Sky Arts portrait Artist of the year 2017 where he painted the actor Trevor Eve from life. During his career, Olivers work has been exhibited at various locations around the world including The Royal College of Art and the prestigious Saatchi Gallery.
The Grand Gorilla Auction will also take place at The Royal Yacht in November.
Click here to find out more about the Go Wild Gorillas project