Tripadvisor review – December 2015

February 24, 2015

“Fit for Royalty”

Overall I think this hotel is excellent and it would put many higher star hotels to shame.
It has friendly, sophisticated, adult environment, well trained, efficient and polite staff with everyone working as a team. The staff to customer ratio was high during our stay, which made the service very prompt.It was noted that management including the General Manager all pitched in to help on Christmas day. Everything appeared to be in excellent condition and worked. It’s central location made exploring the town on foot easy.
My partner and I had a platinum room on the fourth floor (402). The room was a very spacious and modern and had a generous balcony with table, chairs and a sun bed. It featured tea & coffee facilities replenished daily as is bottled water, easy to use room safe, free wifi, mini bar (not free of course), flat screen tv plus a DVD player. It was cleaned to a high standard and could only be improved upon by the addition of bedside drawers instead of a cupboard and the increase in a little more clothes storage. The bathroom was a generous size and had a separate shower stall with fixed head and flexible hose shower as well a bath with a built in tv above it, so you can watch films whilst relaxing in the bath. Bathrobes and slippers plus quality soaps were all included. Small improvements would be somewhere to put towels between uses and a hand hold to help you get out of the bath.